Case Studies

APPCOM builds a cutting-edge mobile app with embedded eSignature workflows

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About APPCOM

Based in Montreal, Canada, and established in 2011 by Jean-Christophe Duchaine, APPCOM is a software development studio that builds tailor-made mobile apps and applicative Web ecosystem solutions for mid-size and large North American organizations. As the tech-agnostic Canadian team of 50, it partners to address the development of digital products in an agile and flexible manner that meets the objectives and growth strategies of its clients.

The Challenge: Evaluate and implement embedded eSignature solution for custom application

In 2021 and post-COVID, AppCom was tasked with embedding document workflows and execution in a custom application for a client (not to be disclosed for this case study). The client sought a fully white-labeled and native eSignature experience for simple and complex templates within the application that APPCOM was tasked to build. Customizability was a project requirement and a key component in the evaluation process.

“Our client contracted with AppCom to build an end-to-end B2B solution, where embedded eSignature capabilities of the project were a key requirement. It was clear from the onset that existing eSignature vendors in the market would not meet our client’s needs, so we started a search process to find a highly flexible and embedded solution.”

The Solution: Custom Application with Embedded Document Workflows

AppCom connected with Verdocs during the technology evaluation process and saw that Verdocs embedded solution would meet their client’s needs. Given the complex needs of their clients, having direct access to the Verdocs team to help speed up the implementation and meet their clients needs.

Jean-Christophe says, “The collaboration on the technical side was really interesting and a big plus. It was the first time we had ever talked to the dev team that was actually working on the API and back-end. Not only was it easier to collaborate, but we spoke the same language, which usually when you implement a third-party solution, you don’t really talk to a technical person.”

By working closely with Verdocs, AppCom commitment to deadlines was keep intact. AppCom was able to deliver the end solution for their client in days rather than several weeks while delivering capabilities that exceed their client’s expectations.